Privacy Policy

Last Updated: December 7, 2023

At ValidEmailChecker, we understand that trust is earned, especially when it comes to handling your personal information and sensitive email data. This Privacy Policy is our commitment to being transparent about what information we collect, how we use it, how we protect it, and how you can control it. Whether you’re visiting our website, uploading an email list for validation, or managing your account, we want you to know that your privacy is protected at every step.

Who We Are and How to Contact Us

ValidEmailChecker is a Canadian-based company headquartered in Ontario. We provide fast, accurate email validation services for marketers, developers, and businesses of all sizes. If you need help, have a question, or would like to make a privacy-related request, you can contact us by email at support@validemailchecker.com. We also provide a live chat option and a secure contact form available at validemailchecker.com/contact-us.

What Information We Collect and Why

When you use ValidEmailChecker, we collect both personal and technical information to provide our services and maintain platform performance. If you create an account, we collect your name, email address, and login credentials. When you upload a file for validation, we access only the email data necessary to process your request. Those uploads are treated with strict confidentiality and are never used beyond the scope of your intended task.

In addition to the information you provide, we collect technical data such as your IP address, browser type, device information, and usage patterns. This helps us maintain security, ensure the site functions smoothly, and understand how our platform is being used so we can continue to improve it.

How We Use the Information

The data you provide is used to deliver the services you requested. For example, your uploaded files are processed so we can verify and return the results to you. Your account details allow us to manage your access, track credit usage, and notify you about task completion or system updates.

If you’ve opted into our communications, we may send you newsletters, product updates, or special offers. You can unsubscribe at any time using the link in our emails or by contacting us directly. Even if you opt out of marketing emails, you will still receive essential messages such as confirmation emails, receipts, or system alerts related to your account activity.

We do not analyze or reuse the email addresses you upload, nor do we sell or share your lists with any external parties. Your data belongs to you and is used only to fulfill your validation tasks.

How Long We Keep Your Data

Files uploaded for validation are stored securely and automatically deleted after fifteen (15) days unless you choose to remove them sooner through your dashboard. This retention period allows you time to download and review your results without risk of premature deletion.

Your account data, including your email address and task history, is retained as long as your account remains active. If you delete your account or request data removal, we will permanently erase your information unless we’re legally required to keep it for regulatory or security purposes.

How We Protect Your Data

Security is a top priority for us. All data you submit to ValidEmailChecker is transmitted over secure, encrypted channels using HTTPS. We rely on Cloudflare and other enterprise-grade infrastructure providers to deliver fast, secure, and reliable service.

Access to your data is restricted within our team, and no personal or uploaded data is shared with unauthorized third parties. In the event of any breach that affects your personal information, we will notify you promptly and in accordance with applicable data protection laws.

Third-Party Services We Work With

To run ValidEmailChecker efficiently and securely, we work with trusted third-party providers. These include Cloudflare for infrastructure and performance optimization, PayPro Global for payment processing, Google Analytics for usage insights, and Microsoft Bing Ads for advertising outreach. Each provider is required to comply with strict confidentiality and data protection agreements. Your personal information is never used by them for independent marketing purposes or shared beyond the limits necessary to provide their service to us.

Cookies and Tracking Technologies

Our website uses cookies to make your experience smoother. Some cookies help you stay logged in, remember your preferences, or load pages faster. Others help us understand how visitors use our site through tools like Google Analytics. These cookies allow us to analyze traffic, improve performance, and make better design decisions without compromising your privacy.

We also track the performance of our email campaigns through the use of pixels. If you receive an email newsletter from us, we may track whether it was opened and whether any links were clicked. This information helps us tailor future communication to be more relevant to your needs.

You can disable or clear cookies at any time in your browser settings, although doing so may affect certain functionality on our site.

Where Your Data is Stored and Processed

ValidEmailChecker is based in Canada, but we serve customers around the world, including those in the European Union, the United Kingdom, and the United States. Your data may be processed in any of these regions depending on the service being used and the location of our infrastructure partners. Regardless of where processing occurs, we maintain strong safeguards to ensure your information is protected in accordance with relevant data privacy laws.

If you are located in a jurisdiction that provides additional rights under laws like the GDPR or PIPEDA, we honor those rights and are committed to lawful and transparent data handling practices.

Links to Other Websites

Throughout our website or documentation, you may find links to third-party websites or services, such as help centers, payment pages, or external tools. These websites operate independently and have their own privacy policies. We are not responsible for how they collect or use your information. We recommend reviewing their privacy policies before sharing any data with them.

Children’s Privacy

ValidEmailChecker is not designed for children, and we do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted personal data to us, we encourage you to contact us immediately so we can investigate and delete any related records from our system.

Your Rights and How to Control Your Data

You have full control over your personal information. If you want to view, correct, export, or delete your data, you may contact our team at any time. You may also request to close your account and permanently remove all associated information. If you’ve subscribed to our emails, you can opt out by clicking the unsubscribe link or contacting our team directly.

For residents of regions with specific data rights—such as the European Union, the UK, or California—you have the additional rights provided by law, including the right to restrict processing or lodge a complaint with your local authority. We honor these rights and respond to all requests in a timely, respectful manner.

How and When This Policy May Change

We may update this Privacy Policy from time to time as our services evolve or as new laws come into effect. When changes are made, we will update the “Last Updated” date at the top of this page and, if necessary, notify you via email or a message in your dashboard. Your continued use of ValidEmailChecker after any update indicates that you accept the revised policy. We encourage you to revisit this page occasionally to stay informed.

Still Have Questions?

If you’re unsure about any part of this Privacy Policy or have a specific concern related to your data, we welcome your questions. Our team is committed to helping you understand how your information is used and to ensuring that your privacy is respected at every step.

You can reach us by email at support@validemailchecker.com, or by using our contact form or live chat at any time.