What does the "Welcome bonus" entry in my Credits History mean?
Open your Credits History from the sidebar in Valid Email Checker and the first entry on a new account is labeled "Welcome bonus" with a +200 against the Pay-As-You-Go bucket. That row is the persistent record of your free credits being deposited the moment you confirmed your email. It is one of about a dozen transaction types we log on every credit movement in or out of your account.
What the row contains
Every row in Credits History shows:
- Date/time — when the transaction happened, in your account timezone.
- Transaction type — in this case,
welcome_bonus. Other types you will see over time includepurchase_payg,bulk_verification,single_verification,refund,auto_refill, and a few more. - Bucket — which credit bucket was affected. Welcome bonus credits always land in PAYG (which never expires).
- Amount — the credit delta. Welcome bonus is always positive (
+200). - Resulting balance — your PAYG balance after this transaction.
Why the row is permanent
Credits History is an append-only ledger. We never delete rows, even after you spend the credits the row added. This matters for two reasons:
- Audit trail. You can always prove the welcome bonus happened, and our finance/support teams can do the same if there is ever a billing question.
- Filterable history. You can filter Credits History by transaction type (
welcome_bonusonly) and see every grant in the account lifetime. New accounts have one row; nothing else uses this type.
When you might not see the row
If the welcome bonus row is missing from a confirmed account, one of three things happened:
- Your signup hit our abuse hold flow and credits were withheld pending review.
- You signed up with Continue with Google but on a device fingerprint that previously redeemed a welcome bonus on another account.
- The grant call failed server-side. Rare, but it happens. Contact support and we will run it manually.
Related questions
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