Can I recover my Valid Email Checker account after deletion?

Account deletion on Valid Email Checker is a one-way door. The delete-account function calls delete_user_account, which physically removes your auth.users row along with everything tied to it — there is no soft-delete column, no "is_deleted" boolean, no grace period on the auth side that we could reverse. Once the RPC commits, support cannot click an undo button because the row our admin tools would look you up by no longer exists.

Why we don't offer a recovery window

• Trust and predictability. When the product says delete, it means delete. A user asking for data removal under GDPR has stronger guarantees if the action is irreversible from the moment it lands.
• Attack surface. Any "undelete" path is a path an attacker can take too. If a 30-day recovery window existed, someone who briefly compromised your account could delete it and then trivially restore it after they hide their tracks.
• Storage and complexity. Carrying soft-deleted records forward indefinitely defeats the point of cleanup and complicates every query in the platform.

About backups

Yes, we keep encrypted database backups — every production system does, for disaster-recovery reasons (drive failure, datacenter incident, accidental schema migration). They are not used to undo individual user deletions. The policy is hard: backups are only ever restored across the entire database in the event of a platform-level disaster, never to selectively reinstate a single account. Even if support could technically pull your row out of a backup, the policy is that we don't. Treat the data as gone the moment the deletion confirms.

If you deleted by mistake and still want a VEC account

The email address you deleted is freed up the moment the RPC completes. You can sign up again with the exact same email — VEC treats it as a brand-new account because, on our side, there is no remaining link to the old one. You'll get the standard signup flow including the 200 welcome credits, assuming the abuse-score checks pass (a fresh device fingerprint that previously redeemed a welcome bonus may withhold the bonus pending review). What you will NOT get back:

• Old verification results, history, or downloaded CSVs.
• Previous credit balance, including any unused PAYG or Monthly credits.
• Old API keys (you generate fresh ones).
• Past integrations (you reconnect them).
• Team memberships (the owner re-invites you, and you accept).