How do I submit a contact form when I'm not logged in?

You do not need a Valid Email Checker account to reach our team. The public contact form lives at validemailchecker.com/contact and is built for prospects, pre-sales questions, enterprise scoping, partnership pitches, and anyone who has not yet signed up but wants to talk to a human. The URL is /contact — not /contact-us. There is no other contact URL on the marketing site.

What the form asks for

• Full name (required). The name we will address you by in the reply.
• Email address (required). Where we send the reply. We never share this — see the note under the submit button.
• Reason dropdown (optional). Choose from General Question, Sales Inquiry, Enterprise Plans, API Support, Technical Help, Billing & Credits, Partnerships, Feature Request, or Other. Picking a reason helps us route faster but it is not required.
• Message (required). Free-text up to 10,000 characters. Enough room to paste a code snippet, an error message, or describe a complex enterprise requirement.

What happens after you click Send

The submission hits our submit-contact-form edge function. It validates the inputs (name, email, message non-empty; email syntactically valid; message under 10K characters), runs the message through a classifier that decides if it looks like a refund request (refund inquiries get logged to our admin queue automatically), then sends the email to support@validemailchecker.com via Resend. The reply-to header is set to the address you typed, so when our team hits Reply the response goes straight to your inbox. You see a confirmation screen with "Message sent" and an option to send another message.

Reply timing

See what support response times can I expect for the full breakdown. Short version: under 24 hours, typically much faster during business hours.

Why this form exists

It is the cleanest path for two groups: (1) people evaluating Valid Email Checker before signup, who do not want to register just to ask a pricing question, and (2) enterprise prospects who need a structured channel to start a procurement conversation. If you already have an account, the in-app widget is a faster route because it includes your account context automatically. But if you are not signed in, this is the way.