Can I get a refund on subscription charges?

Subscription charges are non-refundable in cash, but cancellation gives you full access through the end of the billing period you already paid for. So you don't lose what you paid for — you just stop being charged going forward.

Exceptions where we handle refunds case-by-case:

• Unauthorized charges.
• Duplicate billing errors.
• Extended service outages on our side.
• Technical issues that genuinely prevented you from using credits you paid for.

Email refunds@validemailchecker.com with your account email, the transaction date and amount, and a short description. See refunds and credit returns for credit-level refunds (Unknown results, unprocessed bulk emails).