Where do I see my current subscription status?
Subscription state in Valid Email Checker is summarised by a single status badge that appears on the Subscription sub-tab. Knowing where it lives saves you guessing whether you are renewing, in a grace window, or already cancelled. The same status drives banners, email triggers, and which buttons appear on the page.
Finding the badge
- Open Account Settings from the sidebar (or click your avatar and pick it from the dropdown).
- Click the Billing & Payments tab.
- Stay on the Subscription sub-tab (it loads by default if you have an active or recently-cancelled plan).
- Look at the top card: plan name on the left, coloured status badge on the right.
The four badge values
| Badge | Meaning | Where to read more |
|---|---|---|
| Active | Renewing normally on schedule | Active explained |
| Past Due | A renewal charge failed; 7-day grace window started | Past Due explained |
| Cancelled | You cancelled; access continues until period end | Cancelled explained |
| Paused | Subscription paused by support; no renewals run | Paused explained |
What sits beside the badge
Right beneath the plan name and status you'll see your next billing date, your current monthly credit balance, and an optional yellow banner if a downgrade is scheduled for the next renewal. A red banner appears across the top of the card whenever the status is Past Due, with a button that takes you straight to the unpaid invoice.
If you do not have an active subscription at all, the Subscription sub-tab tells you so with a short call-to-action that links to Buy Credits → Monthly Plans. The PAYG side of your account (and the credit balance widget in the sidebar) is unaffected by missing-subscription state — they sit independently.
Related questions
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